Motivational theory tells us that happy workers are productive and efficient workers, but one Japanese company has taken the theory one step further.
Keihin Electric Express Railway Company has introduced a system to check that staff are smiling enough. The “Smile Scan” is able to analyze the facial characteristics of a person and gives their smile a score from 0 to 100 percent.
A camera is linked to a computer with the smile-scanning software installed on it. An employee must stand in front of the camera and have their eye, lip and wrinkle characteristics measured to give them an overall smile rating.
Those whose smiles are sub-standard will be given a message advising them to cheer up. “You still look too serious,” or “Lift up your mouth corners,” are just some of the statements that will be displayed on the screen.
Employees are required to scan their smiles before work and will receive a print out of their daily smile which they are then expected to keep throughout the day.
Maybe in the future we could see this practice going global. Would the smile scanning machine motivate you? Let us know.
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